Shipping & Delivery
Delivery information for Purified Beauty orders
We want your Purified Beauty order to arrive safely and as quickly as possible.
This page explains our shipping process, estimated delivery times and what to do if you need help with your order.
Order processing
Orders are usually processed within 1 to 2 working days.
During busy periods, launches or promotional events, processing times may be slightly longer.
Once your order has been processed and dispatched, you will receive an order update by email.
UK delivery
We ship with Royal Mail. Standard delivery (£4.99) usually arrives 1 to 3 working days after dispatch.
Express delivery (£6.99) usually arrives the next working day after dispatch.
Delivery address
Please make sure your delivery address is correct before placing your order.
If you notice an issue with your address after ordering, contact us as soon as possible. We will do our best to help, but we may not be able to make changes once the order has been processed or dispatched.
Missing or delayed orders
If your order has not arrived within the expected timeframe, please contact us with your order number and the email address used at checkout.
Damaged parcels
If your order arrives damaged, please contact us as soon as possible and include:
- Your order number
- A photo of the packaging
- A photo of the damaged item
- The email address used at checkout
This helps us review the issue quickly.
International delivery
We currently deliver to UK addresses only. International delivery may be added later.