Contact Us
We’d love to hear from you
Have a question about your Purified Beauty Shower Filter, need help with installation, or want advice on choosing the right cartridge? We're here to help
Whether you are shopping for yourself, enquiring about an order, or interested in working with Purified Beauty, simply complete the form below and we'll get back to you within one to two working days.
Need help with your filter?
If you are contacting us about installation, please include a photo of your current shower setup where possible. This helps us give you the most accurate advice. The Purified Beauty Shower Filter is designed to fit most standard shower systems, but if you are unsure, send us a clear photo of your shower connection and we’ll be happy to help.
Order support
For questions about an existing order, please include your order number and the email address used at checkout. This helps us find your order quickly and respond with the right information.
Collaborations & salon enquiries
Are you a hairstylist, salon owner, beauty professional, content creator or wellness brand? We are always open to meaningful collaborations with people who share our passion for healthier hair, softer skin and better beauty routines. If you would like to collaborate, stock Purified Beauty, review our shower filter or partner with us on content, please use the contact form and select either “Collaboration” or “Salon / wholesale enquiry”.
Contact form
Please complete the form below and select the option that best describes your enquiry.
Before you contact us
A few things people ask before they write to us: whether the filter will fit their shower, whether they can travel with it, and how salon and creator enquiries work.
The Purified Beauty Shower Filter is designed to fit most standard shower systems. If you are unsure, send us a photo of your shower connection and we’ll be happy to advise.
Yes. Our shower filter is lightweight, compact and travel-friendly, making it ideal for hotel stays, trips away and maintaining your hair and skin routine wherever you go.
Yes. We welcome salon and wholesale enquiries. Please use the contact form and select “Salon / wholesale enquiry” from the dropdown.
Yes — we're open to collaborations with creators who care about water quality and hair health. Select 'Collaboration' on the contact form.